Shipping, Assembly & Payment Information – UAE

At Cozy UAE, we are committed to delivering premium-quality furniture with reliable logistics, professional assembly services, and flexible payment options. Please review the information below to understand how we make your shopping experience smooth and stress-free.

Delivery & Assembly

 

Order Value (AED)

Delivery Type

Delivery Fee

Assembly

Details

AED 1400 and above

Standard Delivery

FREE

✅ Included (Free Assembly)

Fast, free delivery across Dubai & all Emirates

AED 700 – AED 1400

Essential Delivery

AED 110

❌ Available on Request

Request assembly at checkout or via support

AED 100 – AED 700

Basic Delivery

AED 60 (Dubai) / AED 70 (Other Emirates)

❌ Available on Request

Optional assembly upon request

Assembly for Essential and Basic deliveries is not included by default. If needed, please leave a note at checkout or contact our team after placing your order. Additional charges may apply depending on the product size and delivery location.

⏱ Estimated Delivery Time

Dubai: 1–2 business days
Other Emirates: 2-3business days
Note: We do not deliver on Fridays or UAE public holidays.

💳 Payment Methods

We offer convenient and secure payment options to suit your preferences:

  • 💵 Cash on Delivery (COD): Pay in cash upon receiving your order.

  • 🏦 Direct Bank Transfer: Bank details will be provided at checkout.

    • Orders will only be confirmed after the payment is received.

    • Please send the payment confirmation or receipt to our support team via email or WhatsApp for faster processing.

🔍 Order Tracking & Customer Support

  • Once your order has been shipped, a tracking link will be shared with you via SMS or email.

  • For special delivery arrangements, assembly requests, or order status updates, please feel free to contact our support team at any time:

📧 Email: care@cozyuae.com
📞 Call/WhatsApp: +971 58 670 9857